Trading Standards Service    
 
Consumer Rights Act 2015

The Consumer Rights Act, which came into force on 1st October 2015, heralds what has been described as the 'biggest overhaul of consumer rights in a generation’.

The Act is a major part of the government’s reform of UK consumer law streamlining complicated law from eight pieces of legislation into one place.

It sets out clear and updated consumer rights for goods, services and, for the first time, digital content.

The changes aim to bring greater clarity to the law and help both businesses and consumers by making it clear what their rights and responsibilities are in any particular circumstance.

 

   

See also...

As well as the information on this site you can find guidance on the Chartered Trading Standards Institute's (CTSI)
business companion
site

 
  Find out what the Consumer Rights Act means for you from these links: Businesses Consumers

 

   

 

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This page was last edited on 01/10/15