Trading Standards Service    
   
 

 

 
 

Trading Standards for Consumers

Our principal role is to enforce legislation designed to protect both consumers and traders. Initial advice to consumers who are in dispute with a trader is now the responsibility of the Citizens Advice Consumer Service.

We generally only become involved if the dispute is complex or if it reveals a breach of the criminal law. We give priority to vulnerable consumers.

 

 

On these pages we aim to provide consumers with the information they need to avoid problems occurring in the first place, and to advise what action consumers can take to resolve a dispute.

 

 

 

Consumer advice

 

Buy With Confidence  

Report a rogue  
   

What to do if you have a problem

 

   

Find a trustworthy tradesperson

 

    Tell us in confidence  
  Doorstep Selling  

Online Shopping  

Consumer Rights Act  
    Sellers tactics and how to cope     Your rights under the Distance Selling Regulations
 
    Summary of your consumer rights  

 

Gloucestershire Trading Standards, The Tri-Service Centre, Waterwells Drive, Quedgeley, Gloucester GL2 2AX

 

For Businesses . For Consumers . Scams . News . About Us . GCC 

 

This page was last edited on 28/09/15