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Beware of emails purporting to be from banks asking you to click on a link to the bank's website and verify your customer details. 


‘Phishing’ is the term which has been coined for this kind of scam practice. The fraudsters behind the scam copy the genuine websites of well-known banks and building societies and create false or replica sites. Emails are then sent out asking those who receive them to visit the replica site and 'register' their bank account details, including confidential pin numbers and passwords. They hope that the recipient of the email will think they have received a genuine request from their bank and will unwittingly provide the fraudsters with access to their accounts.


Banks and building societies that have been 'used' by the fraudsters include Barclays, Natwest, Nationwide, the Halifax, and Lloyds TSB. 



This scam comes in many different guises. In one, users of the online auction site eBay receive an email asking account holders to confirm their personal details including passwords. In another, an email purporting to be from HM Revenue and Customs asks recipients to send their details on a form attached. Genuine organisations would never ask for information via email.



Our advice:


Genuine banks would never request information in this way.


Never give out sensitive information in response to unsolicited approaches.


Always check with your bank directly before responding to such requests.


To report a phishing scam go to BankSafeOnline.


Victims of email fraud can contact the National Criminal Intelligence Service at: or by telephone 0207 2388012