Trading Standards Service    
 

 

 
 

What We Do

The Trading Standards Service protects consumers and provides help and advice to businesses.

 

Our areas of responsibility include product safety, rogue traders, food quality and weights and measures. We also work to protect the health and welfare of farm animals preventing the spread of diseases such as foot and mouth.

 

Our Service Standards

Requests for consumer advice should be made initially to the Citizens Advice Consumer Service. They will inform us of any complaint or enquiry which they feel requires further action by our service.

 

We are not able to investigate all complaints reported to us. If we are able to investigate your complaint we will contact you for further information within 10 working days of receiving your complaint.

 

Please note that we are no longer able to give advice to personal callers without an appointment.

 

We will respond to requests for business advice within 5 working days. If your enquiry requires a detailed response this can take longer. If we are not able to resolve your enquiry within 10 working days we will contact you to advise of the date by which you can reasonably expect a response.

 

 

See also...

Legislation We Enforce 

Enforcement Policy

How to contact us

 

 

Gloucestershire Trading Standards, The Tri-Service Centre, Waterwells Drive, Quedgeley, Gloucester GL2 2AX

 

For Businesses . For Consumers . Scams . News . About Us . GCC 

 

This page was last edited on 05/05/17